Does my balance update right after I pay?
Usually within a few minutes, once the blockchain confirms the transfer. A congested network can take longer. Send the exact coin on the exact network shown in the payment window, or we may not be able to match the payment to your account.
Still not sorted?
Log in and write to us in the Support tab of your dashboard. You don't need a plan to ask, and the reply shows up on that screen.
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Top-ups start at $5, and your first VPN plan is refundable to balance within 7 days.