My top-up still isn't there after an hour.
Send us the transaction ID (TXID) in the Support tab and we'll track it down. Top-ups are added after the blockchain confirms the transfer, and some coins take longer than others.
Still not sorted?
Log in and write to us in the Support tab of your dashboard. You don't need a plan to ask, and the reply shows up on that screen.
Open supportPick a plan for the devices you use and connect today
Top-ups start at $5, and your first VPN plan is refundable to balance within 7 days.