Should I leave the kill switch on?
Yes, we suggest keeping it on all the time. If the tunnel drops, it blocks all internet traffic until the VPN is back, so your real IP doesn't show during the gap. You'll find it in the app settings.
Still not sorted?
Log in and write to us in the Support tab of your dashboard. You don't need a plan to ask, and the reply shows up on that screen.
Open supportPick a plan for the devices you use and connect today
Top-ups start at $5, and your first VPN plan is refundable to balance within 7 days.